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Ascend employees window washing Ascend Cleaning Services Inc.

Frequently
Asked Questions

How much does it cost?
What’s the procedure?
We’re transparent
about what we do.

Frequently Asked Questions

Ascend employees window washing Ascend Cleaning Services Inc.
FREQUENTLY
ASKED
QUESTIONS
blue checkmark icon
HOW MUCH DOES IT COST?
blue checkmark icon
WHAT’S THE PROCEDURE?
blue checkmark icon
WE’RE TRANSPARENT
ABOUT WHAT WE DO.
Ascend employees window washing Ascend Cleaning Services Inc.
FREQUENTLY ASKED QUESTIONS
blue #1 icon
HOW MUCH DOES
IT COST?
blue checkmark icon
WE’RE
TRANSPARENT
ABOUT WHAT
WE DO.
blue checkmark icon
WHAT’S
THE PROCEDURE?
Window cleaning icon
Window cleaning
Gutter cleaning icon
Gutter cleaning
Pressure washing icon
Pressure washing
Gutter Guards icon
House/Building Wash
    blue #1 icon
    HOW MUCH
    DOES IT COST?
    blue checkmark icon
    WHAT’S THE
    PROCEDURE?
    blue checkmark icon
    WE’RE
    TRANSPARENT
    ABOUT WHAT
    WE DO.

    Frequently Asked Questions

    Questions about our company

    What Services Do You Offer?
    • Ascend icon
      Window Cleaning
    • Ascend icon
      Screen Cleaning
    • Ascend icon
      Gutter Cleaning
    • Ascend icon
      Gutter Brightening
    • Ascend icon
      Gutter Guard Installation
    • Ascend icon
      House/Building Wash
    • Ascend icon
      Pressure Cleaning
    What makes Ascend different from other companies?
    • 1.
      Attention to Detail
      We pay attention to the little details that other companies do not. From our thorough cleaning processes to ensuring
      even the smallest of tasks, rest assured your project will be well taken care of.
    • 2.
      Our Team
      Our team are trained not only to perform cleaning services but also to excel at customer service and satisfaction. We
      at Ascend believe in paying above-industry wages. We will not be your cheapest price; we aim to be the best value. Our
      staff have a vested interest in our company and the work they perform, treating your property as if it were their own.
    What Areas Do You Service?
    We are based in Edmonton, but we also service Sherwood Park, St Albert, Beaumont, Leduc, Acheson and Spruce Grove. Upon request, we also service nearby lakes such as Wabamun and Jackfish.
    Are you Insured?
    Yes! We have $5,000,000 liability coverage and all our employees are covered by WCB.
    Frequently Asked Questions
    Questions about our company
    What Services Do You Offer?
    • Ascend icon
      Window Cleaning
    • Ascend icon
      Screen Cleaning
    • Ascend icon
      Gutter Cleaning
    • Ascend icon
      Gutter Brightening
    • Ascend icon
      Gutter Guard Installation
    • Ascend icon
      House/Building Wash
    • Ascend icon
      Pressure Cleaning
    What makes Ascend different from other companies?
    • 1.
      Attention to Detail
      We pay attention to the little details that other companies do not. From our thorough cleaning processes to ensuring
      even the smallest of tasks, rest assured your project will be well taken care of.
    • 2.
      Our Team
      Our team are trained not only to perform cleaning services but also to excel at customer service and satisfaction. We
      at Ascend believe in paying above-industry wages. We will not be your cheapest price; we aim to be the best value. Our
      staff have a vested interest in our company and the work they perform, treating your property as if it were their own.
    What Areas Do You Service?
    We are based in Edmonton, but we also service Sherwood Park, St Albert, Beaumont, Leduc, Acheson and Spruce Grove. Upon request, we also service nearby lakes such as Wabamun and Jackfish.
    Are you Insured?
    Yes! We have $5,000,000 liability coverage and all our employees are covered by WCB.

    Frequently Asked Questions

    Questions About Our Pricing

    Do I need to make an appointment for a quote?
    Yes, we schedule an appointment to quote all new services to be done at your property. If interiors are requested, we will need you to be home. If exterior-only services are requested you do not need to be home.
    How do we receive our invoice?
    We email all quotes and invoices through our client portal. We do not bill our clients at the door after service is completed.
    What forms of payment do you accept?
    We accept payment by credit card, Interac E-transfer and cheque.
    How much do your services cost?
    The cost is dependent upon the scope of work to be performed. We provide free on-site estimates for all our clients.
    Frequently Asked Questions
    Questions About Our Pricing
    Do I need to make an appointment for a quote?
    Yes, we schedule an appointment to quote all new services to be done at your property. If interiors are requested, we will need you to be home. If exterior-only services are requested you do not need to be home.
    How do we receive our invoice?
    We email all quotes and invoices through our client portal. We do not bill our clients at the door after service is completed.
    What forms of payment do you accept?
    We accept payment by credit card, Interac E-transfer and cheque.
    How much do your services cost?
    The cost is dependent upon the scope of work to be performed. We provide free on-site estimates for all our clients.

    Frequently Asked Questions

    Questions About Our Services

    What happens if it rains on the day of my service?
    If the weather forecast calls for rain but it is not currently raining it is our policy to complete the service as scheduled. In the event of heavy rain and/or winds,we will contact you to reschedule your appointment.
    How do I prepare for my service visit?
    We ask that you remove items from around the windows and remove any items that may restrict access to the areas that are to be cleaned. If you need help moving heavier items our technicians are more than happy to help upon arrival.
    Do I need to be home for my appointment?
    We require our clients to be present when interior work is being done. You do not need to be home if we are only performing exterior services.
    Do you use my water?
    Yes, we require access to your outside water spigots.
    Do you use chemicals?
    Our company is committed to preserving the environment and ensuring the health of our clients. Therefore, we do not use any chemicals during our cleaning processes.
    How often should I have my windows cleaned?
    We recommend you have your windows cleaned twice a year, spring and fall. For those properties that may require more frequent cleanings, we offer monthly cleaning packages.
    How often should I have my gutters cleaned?
    You should have your gutters cleaned once a year at the minimum . Some areas with higher amounts of foliage may require two to three cleanings a year.
    How often should I have my building/house washed?
    Once a year is recommended to have the exterior of your building cleaned. This is typically done after the spring dust has settled.
    Frequently Asked Questions
    Questions About Our Services
    What happens if it rains on the day of my service?
    If the weather forecast calls for rain but it is not currently raining it is our policy to complete the service as scheduled. In the event of heavy rain and/or winds,we will contact you to reschedule your appointment.
    How do I prepare for my service visit?
    We ask that you remove items from around the windows and remove any items that may restrict access to the areas that are to be cleaned. If you need help moving heavier items our technicians are more than happy to help upon arrival.
    Do I need to be home for my appointment?
    We require our clients to be present when interior work is being done. You do not need to be home if we are only performing exterior services.
    Do you use my water?
    Yes, we require access to your outside water spigots.
    Do you use chemicals?
    Our company is committed to preserving the environment and ensuring the health of our clients. Therefore, we do not use any chemicals during our cleaning processes.
    How often should I have my windows cleaned?
    We recommend you have your windows cleaned twice a year, spring and fall. For those properties that may require more frequent cleanings, we offer monthly cleaning packages.
    How often should I have my gutters cleaned?
    You should have your gutters cleaned once a year at the minimum . Some areas with higher amounts of foliage may require two to three cleanings a year.
    How often should I have my building/house washed?
    Once a year is recommended to have the exterior of your building cleaned. This is typically done after the spring dust has settled.

    Ready for an
    exterior cleaning quote?

    Contact us for
    your custom quote

    Ascend Cleaning Services is proud to offer gutter cleaning, pressure washing, house washing, gutter guard installations, and window cleaning to residents in Edmonton and surrounding areas. Contact us to learn more.
    Ascend employee window washing Ascend Cleaning Services Inc. Faqs
    Ready for an
    exterior cleaning quote?
    Contact us for
    your custom quote
    Ascend Cleaning Services is proud to offer gutter cleaning, pressure washing, house washing, gutter guard installations, and window cleaning to residents in Edmonton and surrounding areas. Contact us to learn more.
    Ascend employee window washing Ascend Cleaning Services Inc. Faqs